FAQ

You can Lucky Play lottery games at any authorised agent or Lucky Play regional centre located islandwide.

All winning tickets must be validated and claimed no later than 90 days from the draw date.

  • Prizes up to $49,999 may be claimed at any Lucky Play agent.
  • Prizes up to $299,999 must be claimed at any Lucky Play Regional Retail Centre.
  • Prizes of $300,000 and more must be claimed at 19 Trinidad Terrace, Kingston 5, Jamaica
  • For customer care and results call 876-618-LUCK (5825) or toll free at 888-429-LUCK (5825)

Yes, winnings on all games,that are over $15,000, are subject to a 20% tax. The tax will be collected from the customer at the time of collecting the funds from Lucky Play and paid to the relevant authorities.

Results are available:

  • On this website
  • In the weekly Star newspaper
  • At any of our authorised Lucky Play locations
  • During the live draw on this website - Lucky Play TV on CVM+
  • During the live draw on Digicel TV channel 12
  • During the live draw on Flow channel 118

Big Pot draws occur 7 days a week at 8am, 10am, 1pm, 3pm, 6pm, and 8pm . No draws will be held on Good Friday and Christmas Day.

Draws occur 7 days a week at 9am, 12pm, 3pm, 6pm and 9pm. No draws will be held on Good Friday and Christmas Day.

Draws are every Wednesday and Saturday at 9pm. No draws will be held on Good Friday and Christmas Day.

CONTACT US

Contact Us

Goodwill Gaming Enterprises Limited
t/a Lucky Play,
19 Trinidad Terrace,
Kingston 5,Jamaica W.I.

To speak to our customer care team
Call: 876.618.LUCK (5825)
Toll Free: 1-888-429-LUCK (5825)

info@luckyplay.com

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